Orders & Customization
Do you accept custom orders? Yes! We specialize in custom requests, including personalized apparel (like custom front and back graphic tees or long-sleeve shirts), custom business cards, greeting cards, postcards, and unique art projects
. We are committed to a seamless customization process to bring your vision to life
.
Do you offer any discounts? Yes, we currently offer a Buy 1 Get 1 50% off (BOG50%) deal
. We also offer 25% off custom art projects
. Additionally, you can save up to 15% by pinning our listings on Pinterest (Pin 1 for 5% off, 2 for 10% off, and 3 for 15% off). Just send us a message with the links to your pins to receive your coupon
.
How are your products made? Our products feature custom designs and traditional artwork, and they are printed on demand
. We partner with top dropshipping companies, including Printful (Charlotte, NC), Printify (Clover, SC), and Redbubble (Melbourne, Australia), to produce and ship your items directly to you
.
Shipping, Returns & Cancellations
What is your return policy? Most items can be returned within 30 days of purchase
. Please check specific item details for exact return and exchange eligibility
.
Can I cancel my order? Yes, cancellations are accepted as long as you request the cancellation within 7 days of purchase

How long does shipping take? Estimated arrival times vary depending on the specific item you order
.
Do I have to pay customs fees for international orders? Yes, buyers are responsible for any customs and import taxes that may apply
. Please note that we are not responsible for any shipping delays due to customs processing
.
Contact & Support
How can I contact customer service? You can reach us through several methods:
Email: info@designsbycadpro01.com, cadpro78@yahoo.com, or tim@designsbycadpro01.com
. We strive to get back to you within 24 hours
.
Phone/Text: 803-627-1561 (Text messages are accepted)
.
What are your hours of operation?
Sunday: 10:00 AM - 9:00 PM
Monday: 6:00 PM - 9:00 PM
Tuesday - Thursday: Closed
Friday: 6:00 PM - 11:00 PM
Saturday: Open 24 Hours